Legal Information & Terms of Use

Disclaimer – Legal Notice

By placing an order on Kratop.com, the customer confirms acceptance of the following terms and conditions:

  1. Personal Responsibility and Risk. All orders are placed at the customer’s own risk. While we offer international shipping, we cannot monitor or keep track of changes in the legislation of every country. Customers are responsible for familiarizing themselves with the laws of their country of residence. By placing an order, you agree not to take any legal action or file any claims against our website, the company, or its employees.

  2. Shipping Guarantee and Packaging. The company Kratop guarantees shipment of all paid orders in proper and fully discreet packaging. We are not responsible for any damage or loss caused by the use, ordering, or delivery of products. Customs or postal regulations outside the Netherlands may result in delays or confiscation of orders. Despite this, our successful delivery rate remains consistently high.

  3. Prohibition of Commercial Resale. Our products are intended strictly for personal use (such as collecting or research purposes) and informational study. Commercial resale is prohibited unless you are a registered partner (legal entity) with the appropriate tax identification numbers. If fraudulent activity or misuse of products is suspected, we reserve the right to refuse service.

  4. Age Restriction (21+). We do not sell products to minors. Orders are accepted only from individuals who are 21 years of age or older. By placing an order, you confirm that you meet this requirement. If necessary, we reserve the right to request proof of identity.

  5. Payment and Logistics. Orders are shipped only after payment confirmation. Shipments are dispatched 6 days per week to ensure the fastest possible transfer of orders to courier services.

  6. Jurisdiction. The company’s activities and services are governed exclusively by the laws of the Netherlands.

Content Information and Medical Disclaimer

1. Responsibility for Content. We make every effort to ensure that the information provided on Kratop.com is accurate and up to date. However, we do not guarantee the completeness or reliability of the information presented. The use of any content on this website is entirely at the user’s own risk. The opinions expressed in articles published on this site represent the personal views of their authors and may not reflect the official position of the company. Simply visiting or browsing the website does not create any contractual relationship between the user and the seller.

2. Educational Nature of Information. All materials, articles, and descriptions presented on this resource are intended solely for general informational purposes, objective data presentation, and scientific education. This information should not be interpreted as instructions or recommendations for the use of products.

3. Strict Warning Regarding Intended Use The substances and samples offered in our store are not intended for human consumption. They:

  • Are not medicinal products.

  • Are not dietary supplements or food products.

  • Are not nutritional supplements. The items presented are classified as ethnobotanical specimens or chemical substances intended for scientific research. Any use of these materials outside of the stated purposes remains solely at the discretion and personal responsibility of the buyer.

4. Medical Disclaimer The information provided on this website is not intended to replace professional medical advice, diagnosis, or treatment. We strongly recommend consulting a qualified healthcare professional regarding any questions related to your health or medical conditions. Never disregard professional medical advice or delay seeking it because of information you have read on this or any other website.

Product Legality

Dutch Law

The company Kratop is a legitimate legal entity registered in the Netherlands, with an official office and tax identification number. All transactions are officially conducted within the territory of the Netherlands. We strictly comply with Dutch legislation. In the Netherlands, kratom (Mitragyna Speciosa) is not included in the list of controlled substances under the Opium Act and is fully legal to sell and possess.

European Law (Principle of Mutual Recognition)

According to EU trade law, the principle of the free movement of goods applies. If a product is legally permitted for sale in one EU member state (in this case, the Netherlands), it may generally circulate freely within the markets of other member states. Any national restrictions on products that are legally produced or sold in another EU country must be legally justified, otherwise they may conflict with the rules of the single European market.

International Agreements

Kratom (Mitragyna Speciosa) and its primary alkaloids (mitragynine and 7-hydroxymitragynine) are not listed in the United Nations Convention on Psychotropic Substances of 1971. The International Narcotics Control Board (INCB) confirms that plants containing psychoactive substances are not subject to international control unless they are explicitly listed in the Convention. Therefore, at the international level kratom remains a freely traded product unless restricted by local legislation in a specific country.

Use of Different Language Versions of the Website

The website Kratop.com is available in multiple European languages. The availability of content in different languages is provided solely for the convenience of the international user community and to facilitate access to information for individuals residing in jurisdictions where the circulation of this product is legal.

The presence of a translation into any particular language does not constitute targeted services toward a specific country, does not imply commercial activity in that jurisdiction, and should not be interpreted as an invitation to purchase products in regions where their legal status may be restricted. We position ourselves as a pan-European store operating under the laws of the Netherlands. Responsibility for verifying compliance with local laws always lies with the customer.

Privacy

Kratop values your privacy as much as you do.

  • We do not share, sell, or rent your contact information to third parties.

  • All data is stored in a secure database using the SSL protocol.

  • When placing an order, you may use any pseudonym in the shipping address for additional anonymity. We guarantee that the outside of the package will contain no information about its contents.

icon_whatsapp icon_teleg icon_email